My first post of the SAP Retail Lessons Learned series, I provided some background information on the SAP Retail implementation project that will be used as the primary reference for the lessons learned. I also listed a few over-arching themes for the entire series as well as major Lessons Learned categories that will be featured in upcoming posts.
In continuing my series of lessons learned with SAP Retail I would like to cover the topic of Client Resources and Planning. Again, in general many of these lesson I have learned could be applied to any project and I can easily draw parallels from other SAP industry solution implementations that I have led in the past. I will do my best to highlight where I think there are specific retail differences.
There Are Never Enough Client Resources
This is the case on almost any large-scale project, not just SAP projects. It impacts smaller organizations and it impacts retail businesses more because they tend to run leaner IT organizations. So you might be saying to yourself, “big deal; what project not funded by the government doesn’t have enough resources?” This one point however might be the most important one I make in this series.


