DataXstream customers can use the technical support site to:
- Log new support tickets
- Check the status of existing tickets
- Download software updates and patches
- Search our list of support FAQS
If you are a registered user of the DataXstream technical support site click here to log on to the system to create a new ticket or check the status of an existing ticket.
Please click here to register as a user for the DataXstream technical support site. Once you register a confirmation e-mail will be sent with a link to activate your account. You need to respond to this e-mail within 24 hours or your registration will be cancelled automatically.
Guidelines for Use of the Technical Support Site
The DataXstream Technical Support site can only be accessed by registered users.
DataXstream customers with active project engagements and / or under a maintenance agreement are our highest priority. Tickets for these customers will be processed first.
Tickets from other users will be processed in the order received. DataXstream cannot promise or commit to fully addressing any questions or issued raised in these tickets. If you would like to conduct an in-depth discussion with our technical resources contact our sales team by clicking here to arrange it.
Customer Support Links
Support Telephone Numbers