SAP Basis Consulting & Administration
Basis, the foundation on which SAP’s R/3 and ECC solutions is built, provides system administrators the tools to keep the SAP environment alive and healthy. Our Basis Architects are adept at finely designing the system landscape to maximize your benefit. Our skills include SAP system landscape architecture, SAP technical strategy, technical team leadership, coordination of offshore / onshore operations, HANA virtualization, system migrations, datacenter migrations, system upgrades, system refreshes/copies, sap security design, high availability / fault tolerance and disaster recovery services. We can:
- SAP Landscape Planning
- SAP Data Center Design
- SAP System Design
- SAP Architecture Strategy
- SAP Executive Technical Advisory Services
- SAP Installs
- SAP Upgrades
- SAP Performance Tuning
- SAP System Migrations
- SAP HANA Virtualization and Sizing
- SAP Patching
- SAP System Maintenance
- SAP Monitoring
- SAP Maintenance Interval Coordination
- SAP Landscape Normalization (Post Go-Live)
Multitiered Support Services
Every SAP system needs infrastructure administration; whether it’s R/3 or ECC, SAP calls that “Basis”. With the proliferation of offshore Basis services, and the introduction of NetWeaver, it’s easy to get confused as to what SAP Basis Consulting really is. At DataXstream we like to keep it simple. Our Basis Architecture Consultants do everything you need to keep the SAP architecture stable. This includes a full range of support services:
The most straightforward, and commoditized services, this includes monitoring the system(s) and insuring that all programs are running. If something appears in an EarlyWatch report it is up to them to research and find resolutions for the issues.
When a problem occurs, additional expertise is required to reconcile why it went wrong, and fix the real cause. In other words, “Tier 1” administrators turn to “Tier 2” consultants to perform root cause analysis. Tier 2 subject matter experts understand what each part of the system does, and how these parts are integrated. They trace a problem in one system or process to the cause in another, and tune each component to make your system landscape stable or more efficient.
Whether solving a problem or improving the system, when its time to dig into the underlying ABAP code and processes that drive SAP, this requires the expertise of Tier 3 services. While not necessarily developers themselves, these technical experts have dealt with enough industry solutions to know what should happen, and identify and fix what is happening. As a result of their prowess, these consultants affect technical upgrades, assist in new installations, and are the ultimate problem solvers in case of disaster recovery.