Upgrading your SAP System – Pitfalls and Processes for Success

Why Upgrade?

What compels a firm running multiple versions and multiple products of SAP to upgrade its ERP and other usage types? The (not always) obvious reason is the need for new functionality, which can better support company business needs and help them thrive in an ever growing competitive landscape. Basically, they want their business to run better than other businesses in their market. So a brief note on the release strategy for SAP applications, which follow a “5-1-2” maintenance concept: “5″ years of mainstream maintenance; “1″ year of extended maintenance at an additional two percent of the maintenance fee; and finally, “2″ years extended maintenance at an additional four percent fee. Not cheap, but it may be cheaper than a big upgrade project. After that, if you still don’t want to let go of the SAP release, there is always customer-specific maintenance, which is expensive.

I am sure that most of the decision makers are not aware of this information, and that is why I’m  writing this post.  SAP customers need to know of the additional investment they would have to make to keep their SAP system, running status quo.  I would encourage you, and your bean counters, to do the math on considering your SAP installations. After that, I am sure you would be compelled to focus on the upgrade (if not now, when?).

New Functionality

The main reason for upgrading has almost always been the additional functionality.  There are other reasons as well, like instance consolidation, virtualization, and requirements based on hardware, software and O/S.  Every SAP release brings new features, challenges and opportunities.  The need to upgrade is mostly driven by business needs, which in turn require new functionality in your SAP environments.  This empowers your company by transforming your processes and moving your company to higher levels of efficiency, richer reporting with new and improved analytic tools like BIA and HANA, and ability to make timely and informed business decisions.  The choice must be made whether to implement and develop the new functionality or perform an upgrade. This is not always an easy evaluation and the amount of customizing you do will certainly drive this decision.  This is the so-called “solution gap” and you have to ask, is the solution gap large enough to justify the SAP release upgrade?  And since SAP upgrades are time consuming and usually complex, is it worth investing time, money and resources to address this solution gap with an upgrade?

Yesterday’s Technology

SAP systems need to be constantly customized and enhanced in order to support evolving business needs. The time will come when the installed instances will no longer be able to suit your needs.  Staying on the same release is unsustainable from an infrastructure point of view as you will be required to stay on older hardware, software, and O/S.  If you have systems with many external touch points, it becomes more difficult over time to keep these working, especially if you are running much older SAP software. [Read more...]

DataXstream to Exhibit at Insider IT 2011 Conference in March

SAP Insider IT 2011 Logo

Visit DataXstream at the IT 2011 Conference

What: IT 2011 Conference

When: March 15 – 18, 2011

Where: MGM Grand Hotel & Casino, Las Vegas, NV [Read more...]

SAP Technical Consulting Services

DataXstream’s consulting teams have been committed to our customer’s success with SAP for over 15 years.  Our focus on SAP technologies allows us to have a positive impact on our customer’s SAP projects and businesses.  Our team members have a broad cross section of industry experience, working on both large and small teams, allowing them to quickly adapt to the needs of any SAP project.  DataXstream’s investment over the last 10 years in SAP development capabilities gives our consulting teams an advantage by providing a solid foundation for advancing their SAP skills.  This investment has given DataXstream the ability to build and maintain tools and project accelerators; allowing our consultants to set the right direction for your project, accelerate your timeline, reduce delivery risk, control cost, and ultimately, provide your business with meaningful SAP solutions.

Because Experience Matters

DataXstream offers senior level consultants covering many types of SAP consulting services. Our deep domain expertise, particularly in technical activities, enable customers to tackle complex, challenging projects where time is of the essence. Averaging over 10 years of SAP experience per consultant, we can fill most roles from analyst to project lead, to solution manager. When hiring DataXstream, you gain the commitment to success that is reflected in our 100% project success rating.

Infrastructure Assessment and Systems Architecture

Whether you are looking to implement SAP for the first time, perform an upgrade, merge several legacy systems together, or virtualize your landscape (SAP or otherwise), it is critical that you take the proper steps in preparation for your work.  DataXstream can work with you to design a system landscape that is able to meet your business goals and adapt to business growth in the short, medium, and long- term.  We will review your existing hardware, software, systems architecture solutions (SAP and non-SAP) and make recommendations regarding the design of your system and the applications you need.  We will determine the sizing requirements for your new landscape (including the amount of hardware, storage, servers, etc. that is needed), identify gaps in hardware and software between your present system and the one proposed, and obtain all required licenses.  At this stage, we will also make recommendations as to whether to engage in a virtualization process or not.  If you decide it is in your company’s business interests, we will use our technical expertise to virtualize your landscape.

 Project Management

Once you have architected the optimized and efficient IT infrastructure needed to support your SAP system, DataXstream can assist you in the management of your SAP projects.  We work collaboratively with customers to develop and deliver strategies and engagement plans for projects in all phases of the SAP lifecycle; including implementations, development, integration, upgrades, data management, and support. We provide realistic project forecasts, deliverable timelines, estimated costs, and resource needs.  Whether it is during the stage of pre-implementation, execution, or post-implementation of your project, DataXstream remains highly involved in the process and can work with you on strategy, tactics, and execution.

SAP Technical Development and Functional Configuration

Once you have your infrastructure and the specifics of your envisioned SAP solution in place, DataXstream’s SAP experts can do the nitty-gritty work to make your plan into a reality. Our team of senior developers dive into the programming world of ABAP, BAPI, RFC, XI, PI, IDOCS, ALE, .Net, Java Connectors, as well as a number of middleware integration platforms, working to meet all the functional and technical specifications of your SAP system.  Our consultants have the necessary mix of  project leadership, thorough understanding of  business processes and goals, and SAP technical expertise to deliver solutions that are both technically-sound and business-process optimized. This work involves configuring all critical components of the SAP system, developing custom applications to enhance the capabilities of standard SAP solutions to meet your unique needs, and testing each of the SAP components to ensure your system performs as desired.  We integrate all critical process,  data sources, and third party software with SAP; cleanse and migrate data as necessary into your SAP system; leverage SolMan’s rich tool set to better manage and support your system throughout the application lifecyle; and provide the Basis administration to KTLO and support your SAP system’s day-to-day activities.

Support

As you are engaging in your SAP project, DataXstream can assist with every phase of an SAP lifecycle.  Our consultants have been through countless SAP lifecycles and have experienced the details of every stage. We know when certain support activities need to be done and can plan pro-actively to resolve them to eliminate unnecessary issues. DataXstream also understands the need for process discipline, along with clear communication during an SAP lifecycle, and can assist you with putting such critical processes in place. When it comes to your support needs, DataXstream can assist in planning and vision, full post-production support, and adaptation of the support model as you respond to internal and external changes.

Upgrades

At some point in time, it may become necessary to upgrade your SAP landscape.  When that day comes, DataXstream can assist you.   DataXstream has been helping companies with SAP upgrades since 1998.  Consequently, we understand upgrades and the need to execute upgrades quickly and effectively to minimize disruption and ensure business continuity.   Our upgrade process involves understanding your technical and business environment in order to establish an approach that meets your business goals; assessing your existing infrastructure and doing a gaps analysis between what exists now and what is needed for the upgrade; and executing on the upgrade plan.  If it is in your company’s best interest, DataXstream can also virtualize your landscape before executing the SAP upgrade.

SAP Mid-Month Go-Live: Got the T-shirt

Conventional wisdom says you don’t go-live with SAP financials in the middle of the month (strictly speaking I should say the middle of the accounting period, but I’ll say month as a generic term for the posting period).  I recently went through a mid-month SAP financials and logistics go-live and so far it has been a success.

Initially the project team had the expected you-can’t-do-that reaction when the idea of a mid-month go-live was suggested.  We took three main steps to determine whether or not we were crazy or had a viable go-live option:

  1. We asked SAP.  As one of the main participants on the project we got them to do an internal review with some platinum consultants with the objective of telling us why we could not go-live mid-month.
  2. We asked our project team, both client and consulting resources.  Again, the goal was to tell us why we couldn’t do it.
  3. We Googled like maniacs to find something to support and justify the conventional wisdom.  We failed to find anything substantial that would deter us.

Armed with the conviction that there was no reason we couldn’t go-live mid-month we set about defining the details of how we would pull it off.

[Read more...]

DataXstream to Exhibit at SAP TechEd 2010

What: SAP TechEd 2010SAP TechEd 2010

When: October 18-22

Where: The Venetian/Pallazo Congress Center, Las Vegas, NV

Is virtualization in your company’s future SAP landscape vision?  How about an SAP upgrade? Are you having issues integrating SAP with other systems?  Do you want to know how Solution Manager can add tremendous value to your business?

The virtualization technology offered by DataXstream not only optimizes your SAP infrastructure, it also makes your company more sustainable.  At DataXstream we value sustainability and recognize the importance of sustainable business practices. Virtualization improves the efficiency of servers and reduces the energy and carbon emissions because fewer physical servers are actually needed to fulfill your business needs. The fact that fewer servers are used also offers the added benefit of less maintenance and back power are required. Thus, not only will you cut energy consumption, you will also cut costs. Integration is ideal if you are looking for a long-term development strategy that utilizes different technologies and methodologies. Solution manager, on the other hand, optimizes SAP performance while minimizing IT costs. Regardless of your SAP need, DataXstream is the answer to revolutionize your SAP infrastructure.

If any of these topics are relevant to you then come by booth 120 and talk to the industry’s leading technical consultants, DataXstream.

For more information visit our official Exhibitor Profile

DataXstream to Host September ASUG Event in Virginia

 

SAP Learning Seminar

When: Fri. Sept. 24

7:30 AM – 5:00 PM

Where: Holiday Inn – Williamsburg, VA

Cost: Free

Register for the Event

Can’t make it to Las Vegas for TechEd this year?

Join us September 24 in Williamsburg, VA as we host an SAP Learning Seminar for the VA/NC ASUG chapter. ASUG, DataXstream, and event sponsors have scheduled a full day of  presentations by industry experts and local SAP users, panel discussions, and interactive breakout sessions and workshops; all intended to give you a great learning experience and stay abreast on everything current in SAP. DataXstream’s sessions include:

[Read more...]

SAP Solution Manager Service Desk Integration

Nowadays when you install SAP ECC 6.0 you get SAP Solution Manager (SOLMAN) as part of the deal – ostensibly for free (although it is really included in the purchase price).  SOLMAN provides a wealth of functionality to help manage the technical environment as well as project processes like testing.

Service Desk functionality is delivered to you for use as a ticketing system.  One of the features of it is that it can be used as a ticketing system for both SAP and non-SAP systems as well as in conjunction with other ticketing systems that may be in place already.  In this blog post I’ll briefly touch on some of the scenarios I have encountered and show that there are several ways to deploy Service Desk.

Using Service Desk is beneficial because it can automatically capture a wealth of information about what a user was doing when a problem occurred if the ticket is created directly from SAP.  Also, Service Desk can communicate directly with the SAP mother ship to log issues and manage OSS notes which obviously reduces the risk of transcription errors.  And Service Desk can be extended to include functional components from non-SAP systems which in turn leads to the possibility of one-stop-shopping for ticket management. [Read more...]

SAP Solution Manager (SOLMAN) Template Projects

In my previous post I discussed some of the functionality available in Solution Manager (SOLMAN) to capture and build business process scenarios, processes and steps.  Once you captured this information it could be readily transformed into a test plan and SOLMAN functionality used to execute, manage and monitor testing.

This is good functionality and once your business scenarios, processes and steps are in SOLMAN you can use them as a baseline for additional projects.

Consider the “global template” scenario that crops up in companies today: a core set of business processes are designed and rolled out on a global basis – the only deviations allowed are those mandated by local legal requirements (a.k.a. localization).  On top of this there are the business scenarios that fall outside of the business template.  You don’t want to build a standard implementation project from scratch each time for the core business processes.  This is where template projects save you time and effort.

[Read more...]

SAP Upgrades, Solution Manager, Test Plans, and Testing

In this entry I’ll pull together a few threads from previous posts (testing, documentation, upgrades and offshore development) and throw in some Solution Manager (SOLMAN) functionality.  These pieces can be fitted together to help accelerate a project and testing preparation via use of the SAP Test Workbench.

Nowadays SAP wants you to use SOLMAN to manage your landscape and use it as the main conduit to interact with the mother ship in Walldorf.  Lots of SAP installations use SOLMAN as a way to generate developer keys and as a document repository: valid uses, but only a small fraction of the available functionality.  Let’s explore some more of that SOLMAN magic.
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The Software Component

In my last blog entitled What’s in a Namespace, I discussed the value of developing deliverable custom solutions in a reserved unique namespace.    In this blog, I will discuss how a namespace is related to a software component.   I will also discuss the typical product lifecycle, the software component version, and the convention which we use for establishing the software component version release increments.

DataXstream, an SAP Solution Partner, builds, packages, and distributes custom solutions for our clients.  We develop all of our custom add-on products in our own reserved and unique namespace /XSTREAM/.  But, we also need to reserve a separate unique namespace for each add-on product that we package and deliver using the SAP Add-on Assembly Kit.  So, we have a single development namespace /XSTREAM/ and a separate “packaging and delivery” namespace for each add-on product.  Why is that?

[Read more...]