SAP is the most critical, expensive, and potentially best-rewarding IT investment you have. It automates the processes that form your business’s backbone. It becomes the difference between profit and loss. SAP is more than ERP, CRM, or PLM. It is an eco-system of solutions that together optimize your company’s operations and provide a face to the customer. With such a critical investment on hand, do you want to rely on neophytes and cookie-cutter approaches? Or do you want to employ the people who can best deliver tailor-made solutions that optimize your SAP landscape?
With DataXstream, you can expect:
Experience
Whereas many consulting organizations employ a few senior people, supported by lots of entry-level programmers, DataXstream retains only seasoned veterans who have deep technical expertise, real-world experience, solid business acumen, and successful track records. Most of our senior leadership is published not only in SAP integration technologies, but also in other technologies such as Weblogic and Gentran. Our professionals have worked with companies of various sizes in multiple industries over the last fifteen years. We understand how to leverage both industry best practices and the necessary underlying technology in order to achieve higher business performances. With an average of 10 years of experience per consultant in Virtualization, Technical and Integration projects, DataXstream contains the knowledge required to help companies clarify real-world needs, estimate real-world costs, and then execute on them with real-world solutions.
Comfort with Complexity
Some SAP projects are easy. They don’t require a lot of skill, creativity, or intimate SAP knowledge. Many others, however, are much more complex and require the skills of a true SAP expert. DataXstream is this expert. With consultants averaging 10 years of SAP work each, DataXstream is fully prepared to take on your most complex SAP work. It is because of DataXstream’s comfort with complexity that SAP America subcontracts us for many of its initial implementations. It is also why SAP America recommends us to Independent Software vendors who desire to integrate into SAP. DataXstream knows how to handle difficult impasses in project implementation with creative, delicate, and technical skill.
Excellence and Extraordinary Value
DataXstream is about value and excellence. Our prices are reasonable and our products are superior. We deliver solid results to real world problems on time and within budget. Value by definition does not mean cheap. If you want cheap, you can go offshore or hire entry-level apprentices. This may be a good option for easy projects without time constraints, criticality, or management requirements. However, for all other projects, an expert who can deliver excellent products at a reasonable cost is needed. DataXstream is this expert.
Close Proximity
DataXstream is an onshore company whose functional and technical SAP consultants can support both onshore and offshore resources. We have support centers located in Williamsburg, Virginia and Indianapolis, Indiana, with an additional office in Westlake Village, CA. We employ both onsite and offsite resources at our clients’ bases. Why go abroad when you have experts at home?
Flexiblity
DataXstream has a significant SAP infrastructure, including R/3, ECC, BI, XI, PI, EP, and Solution Manager on many different versions at our data center. This infrastructure enables us to rapidly prototype solutions and troubleshoot technical problems for our customers. We have the ability to rapidly stand up new landscapes and applications through the use of server virtualization when new customer requirements arise. In addition, DataXstream is more nimble, scalable, and flexible than our competitors. When it comes to staffing, DataXstream has a flexible approach, using a combination of onsite and remote resources, as well as a mix of employees and contractors. This flexibility allows us to adjust and customize business solutions based on customer needs.
Honest and Pragmatic Extrapolations
When it comes to project planning, DataXstream provides our clients with realistic project forecasts, deliverable timelines, estimated costs, and resource needs. Recognizing that our customers are often unable to project real-world timelines and costs for SAP projects, DataXstream works alongside its clients, guiding them to an appropriate statement-of-work (SOW) rather than simply responding to the customer’s expressed criteria. This greatly reduces the chances of “surprises” occurring mid-project that extend timelines and increase costs. DataXstream doesn’t “sugarcoat” expectations. Before we even submit a formalized quote, we make sure you know the best-case, worst-case, and most realistic outlook of any of your undertakings. Moreover, once we have a contract in place with you, we fulfill our end of the bargain, regardless of any obstacles that do arise during the implementation.
Transfer of Expert Knowledge
Once you have successfully upgraded your SAP system, virtualized your environment, or implemented a new solution, DataXstream can provide support services to ensure a flawless transition. DataXstream’s technical support services include a sustainable support model to keep the productive system running, as well as a clear path forward for future releases and upgrades. Because DataXstream’s support philosophy is to make our customers’ internal support organization as independent as possible, we structure our engagements with a leaner consultant-to-client ratio to promote knowledge transfer and self-sufficiency in a timely and cost-effective manner.
Satisfied Customers
A recent poll by Gartner revealed that 70% of all clients are dissatisfied with their consultants. DataXstream is different. Because we view each of our customers as business partners and make them and their projects our highest priority, we have gained our clients’ trust. Our clients and business partners have come to rely on us for our thoughtful leadership on a full-range of solutions, from strategic assessments to process/data/system architecture. Unique needs call for unique solutions, and DataXstream delivers. Our successful solutions help our clients better leverage their ERP infrastructure and realize a better return on investment. 100% of our customers are satisfied with us because they don’t just get what they ask for; they get what they need, on-time and on budget.
