OMS+ brings a unique differentiator in customer experience, especially high volume, high touch interactions. OMS+ streamlines complex order management and automates sales processes to allow the customer service rep to respond quickly and focus on the customer rather than fighting their system. By leveraging SAP’s Business Technology Platform, OMS+ provides tailored innovative solutions to create cohesive real-time data communication within SAP’s ERP.
DataXstream develops future-proof solutions on emerging technologies for SAP users
DataXstream develops future-proof solutions on emerging technologies for SAP users
OMS+ brings a unique differentiator in customer experience, especially high volume, high touch interactions. OMS+ streamlines complex order management and automates sales processes to allow the customer service rep to respond quickly and focus on the customer rather than fighting their system. By leveraging SAP’s Business Technology Platform, OMS+ provides tailored innovative solutions to create cohesive real-time data communication within SAP’s ERP.
OUR SOLUTIONS
DataXstream’s OMS+ and IA products simplify complex order management and provide traditional POS functionality as well as advanced order management capabilities.
Cross-Channel Order Management
OMS+ is a cross-channel order management solution that automates the sales order process, increasing accuracy and reducing order processing time. Support sales processes across multiple channels on any device with OMS+. With OMS+, customer service representatives can process sales transactions faster and with fewer errors, reducing customer service costs and increases profitability. Ultimately, with OMS+, team members can focus on what matters most: the customer.
Intelligent Automation Add-on
Working in conjunction with the OMS+ platform, DataXstream’s “ia” bundle offers additional automation and machine learning capabilities to eliminate tedious manual processes associated with searching material data and quote/order creation. The Intelligent Automation “ia” bundle, increases capability and functionality by leveraging SAP data to streamline high touch, high volume order processing within the sales cycle.