OMS+ brings a unique differentiator to the customer experience, particularly for high-volume, high-contact interactions. OMS+ streamlines the management of complex orders and automates sales processes, enabling customer service reps to react quickly and focus on the customer, rather than fighting against their system. Leveraging the SAP technology platform, OMS+ provides innovative, tailor-made solutions to create consistent, real-time data communication within SAP ERP.
DataXstream develops future-proof solutions on emerging technologies for SAP users
DataXstream develops future-proof solutions on emerging technologies for SAP users
OMS+ brings a unique differentiator to the customer experience, particularly for high-volume, high-contact interactions. OMS+ streamlines the management of complex orders and automates sales processes, enabling customer service reps to react quickly and focus on the customer, rather than fighting against their system. Leveraging the SAP technology platform, OMS+ provides innovative, tailor-made solutions to create consistent, real-time data communication within SAP ERP.
LL Flooring
OUR SOLUTIONS
DataXstream’s OMS+ and IA products simplify the management of complex orders, offering traditional POS functionality as well as advanced order management capabilities.
Cross-Channel Order Management
OMS+ is a cross-channel order management solution that automates the sales order process, increasing accuracy and reducing order processing time. With OMS+, support sales processes across multiple channels and on any device. With OMS+, customer service representatives can process business transactions faster and with fewer errors, reducing customer service costs and increasing profitability. Finally, with OMS+, team members can focus on what matters most: the customer.
Intelligent Automation Add-on
Combined with the OMS+ platform, DataXstream’s “ia” bundle offers additional automation and machine learning capabilities to eliminate tedious manual processes associated with finding material data and creating quotations/orders. The Intelligent Automation “ia” bundle increases capacity and functionality by leveraging SAP data to streamline the processing of high-volume, high-impact orders in the sales cycle.
OF OUR CUSTOMERS
“Good customer service is paramount, and OMS+ helps improve that service through better visibility of our customers’ history and product availability.
Gloria Lamb – IT Manager, CRAFCO, a division of Ergon
“Employees were trained for 1-2 days on OMS+, compared with several months when PCS started using SAP® in 2001. Problems with customers were non-existent yesterday, and reconciliation at the end of the day was almost perfect.”
Martin Menard – CIO, Pacific Coast Supply LLC
“DataXstream’s OMS+ application for SAP® ERP provides the full back-office connectivity and comprehensive functionality we need for our sales operations. Day-to-day tasks such as complex pricing are simplified with OMS+.”
Kristy Grey – Account Manager, ANN SACKS TILE & STONE
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