May 12

SAP Public Sector Point Of Service

DataXstream OMS+ Public Sector Point Of Service Solution For SAP Customers

OMS+ is a public sector point of service solution for SAP customers.  It enables you to simplify customer transactions across your organization.  Manage permits, collect funds, sell services, and inventory managed products directly in your SAP system. All from one simple to use interface.

SAP public sector customers often operate as multiple complex companies under a single organization.  The challenges municipalities face are comparable to companies that have multiple small businesses merged together. This requires multiple support systems, multiple methods of training, challenges with succession planning and business continuity planning. OMS+ Public Sector solution is designed to service multiple departments and meet the individual needs of these departments. Waste management, libraries, recreation centers, permits, licensing operations, cultural centers, police departments, fire departments, social services, marina and marina operations, airports all have specific rules, requirements unique to each municipality.

Connecting citizens and processes across the organization is critical to success. It requires a flexible point of service solution that can be leveraged across your entire organization. Live integrated transactions are a requirement of any modern public sector system. OMS+ is designed to offer an efficient and customer friendly way to navigate all the services your municipality provides its citizens to create a better experience for employees as well as citizen customers. Simplify your organization and connect processes in real-time with OMS+

OMS+ Public Sector Point of Service Benefits

  • Consolidate information and create one view of your customer across your entire organization
  • Improve customer service and create a consistent interaction experience
  • Simplify your technology stack and IT skills requirements
  • Create live visibility to operations and implement consistent financial controls across the organizations
  • Simplify staff training and increase resource mobility within the organization
  • Simplify payment processing, consolidate and simplify end of day closing processes
  • Designed for SAP ECC and SAP S/4

 

 

 

Cassandra Hibbard Podskalny

About The Author

Marketing & Human Resources

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