DataXstream’s OMS+ for SAP® ERP will increase sales opportunities and improve customer service
WILLIAMSBURG, VA. – April 12, 2019 – DataXstream (www.dataxstream.com), the designer and seller of a fully integrated order management solution, announced today that Crafco has selected the DataXstream OMS+ application. OMS+ gives companies that run SAP® the ability to leverage the power and flexibility of their sales and distribution modules, with the ease of use of a traditional online store interface. Built and deployed on SAP®’s Cloud Platform, OMS+ gives your organization a significant competitive advantage, enabling complex SAP® orders processes with minimal end-user training. It allows for real-time interaction with the supply chain and significantly reduces system support cost. When paired with SAP®’s Business Suite for HANA, ECC or S/4 HANA OMS+ provides further insight into individual stores and products in real-time. No other order management product on the market can achieve this level of visibility at scale. OMS+ also gives your organization the tools it needs to increase sales and improve customer satisfaction through streamlined design and ongoing configuration controls, which allow you to adjust to changing needs.
Crafco, Inc. based in Chandler, AZ (www.Crafco.com) has run SAP® for a few years and while it has met the needs of their business they needed more streamlined way to run sales operations.
The challenge for Crafco was identifying a system that could fully integrate the data across the manufacturing business and retail supply centers while simultaneously providing a positive customer experience, all at a good value.
Gloria Lamb, IT Director echoed what others have said, “DataXstream’s OMS+ application for SAP® ERP provides the complete back office connectivity as well as comprehensive functionality we need for our sales operations. Everyday tasks such as, support for sales promotions and complex pricing are made simpler with OMS+. Good customer service is paramount and OMS+ supports better customer service through increased visibility to our customers history and product availability, which is a common need in manufactures with retail locations like Crafco”
“A key consideration for Crafco. when selecting DataXstream’s OMS+ solution was that it is an add-on to the SAP ERP application environment and integrates seamlessly with SAP ERP”, said DataXstream’s Tim Yates
Founded in 1976, Crafco is the world’s leading manufacturer in quantity and diversity of packaged pavement preservation products for asphalt and concrete. This includes but is not limited to, hot-applied crack sealants, sealcoat, silicone joint sealants, hot-applied mastics, waterproofing systems, geocomposites, and cold-mix for pavement and bridge deck repair. Crafco products have been proven in independent short- and long-term studies for their durability, longevity, and cost-effectiveness. Crafco is headquartered in Chandler, AZ, with numerous supply and manufacturing centers across the world. To learn more about Crafco or to purchase its products, visit www.crafco.com or ShopCrafco.com.
DataXstream – Solutions and Software – Delivered
DataXstream specializes in transforming the Customer Experience through innovative user interface design and dynamic process design. The company develops and delivers SAP extensibility solutions that enrich your operations and contribute to increases in your top and bottom line revenue.
OMS+, DataXstream’s flagship product, reinvents the Sales and Distribution landscape providing streamlined order processing and point-of-sale capability directly within SAP. And it does it all in real time. With OMS+, sales associates and customer service reps gain increased visibility into customer activity and receive the tools they need to win in today’s marketplace.
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