DataXstream OMS+ is used by organizations across various industries that rely on SAP systems and need complex order management capabilities. It’s particularly suited for companies with complex B2B and B2C sales operations, high-volume order processing, and customers who need omnichannel order management.
Frequently Asked Questions
DataXstream OMS+ serves both. Internally, it empowers sales reps and customer service teams to manage and process orders efficiently. On the customer-facing side, DataXstream offers OMS+ Portal that allows customers to view catalogs, place orders, and make payments.
Yes. DataXstream OMS+ is built for SAP and integrates directly with SAP systems. DataXstream supports all versions of SAP ECC, SAP S/4HANA, On-premise, Public and Private Cloud.
Yes. DataXstream OMS+ is a web-based application, which means users can access it through a web browser without needing to install software on their computers.
DataXstream OMS+ supports multiple languages and currencies to serve global organizations. The system can be configured to display in various languages based on user preferences, and supports multiple currency codes and conversion rates. Pricing, catalogs, and customer communications can be customized by region and language.
DataXstream OMS+ IA (Intelligent Automation) is certified ‘Built with SAP Business AI,’ leveraging the SAP Generative AI Hub within SAP AI Core for intelligent order management features.
Yes. DataXstream OMS+ is highly flexible and can be customized to meet your specific business needs. DataXstream provides maximum implementation flexibility for organizations of all sizes. This does not include SAP Public Cloud Edition.
DataXstream OMS+ is designed to work seamlessly with your existing SAP system and customizations. Since it integrates directly with SAP without middleware, your SAP customizations remain intact. Configuring may be required for your customizations.
Yes. DataXstream OMS+ can integrate with your existing report writing tools and other business applications.
Yes. DataXstream OMS+ supports integration with both SAP Sales and Service Cloud, Salesforce CRM systems and other CRM platforms.
Product images can be stored in both locations. DataXstream OMS+ can retrieve and display images from your Product Information Management (PIM) system and/or from SAP.
Pricing is maintained in one location, SAP. This ensures consistency across your organization and eliminates pricing discrepancies.
DataXstream OMS+ connects directly to your SAP database. No separate database is required since it operates as an integrated component of your SAP environment.
Yes. You can control which products and catalogs are visible to customers in the Portal. This allows you to customize the shopping experience for different customer segments.
Yes. DataXstream OMS+ Portal supports single sign-on, allowing customers to log in using their existing credentials.
Yes. DataXstream OMS+ provides highly configurable dashboards that can be tailored to meet different user roles and business needs. Administrators can customize which metrics, KPIs, and data visualizations appear on each dashboard. Users can personalize their own dashboard views to display the information most relevant to their role—whether that’s sales performance, order status, inventory levels, or customer activity. Dashboards can be configured to show real-time data
Yes. DataXstream OMS+ Portal supports secure payment for cash-based sales documents via credit card or bank transfer, giving customers flexibility in how they pay. Pay-on-account balance settlement is coming in a future release.
Yes. DataXstream OMS+ provides visibility into all customer orders through centralized dashboards and reporting, allowing you to track order status, history, and customer activity.
Yes. Through the DataXstream OMS+ Portal, customers can view their order history and status.
DataXstream updates the system four times per year, providing regular enhancements, security updates, and new features.
DataXstream OMS+ supports all versions of SAP, AP ECC and SAP S/4HANA (On-Premise, Private Cloud, and Public Cloud). DataXstream regularly achieves SAP certification to ensure compatibility with the latest SAP releases.