IA is the Intelligent Automation suite offered by DataXstream.
iOC is one of the features included in the suite. iOC is intelligent Order Creation which automates receiving order requests, reading and sorting relevant information and creating an order. With iOC your order creation process will be leveraging machine learning capabilities to match customer and material information with the data of record in your ERP system, then iOC will automatically populate an order with the matched data. This reduces the time that Customer Service Representatives spend on repetitive manual tasks and allows them to focus on the sale. Automation not only reduces time, but it also improves accuracy and reduces costly errors.