OMS+ for Public Sector
SAP has Public Sector offerings for the local level, the state level and Federal level organizations. Within these distinctions every municipality has unique requirements, unique rules around transactions, and many unique departments. Traditionally the differences and complexity of the rules have created silos that operate independently of one another creating a lack of communication between departments and a frustrating customer experience for residents. OMS+ is designed with the flexibility to accommodate the specific needs required by each administration.
OMS+ can meet the needs of all municipal departments including:
Parks and Recreation
Many municipalities operate like a dozen small business loosely held together. OMS+ is a single solution that can manage across all of those instances and create a more efficient system that offers a better user experience for your tax payers. One unified system allows for a 360 degree view of your citizen as a customer and with proper permissions allows one clerk to answer and assist a customer across a broad spectrum of needs. Additionally using one unified system minimizes the need for specialized training and increases the capability to cross-train employees to better manage challenging times.
Built on the SAP Cloud platform, the DataXstream OMS+ application is easy to deploy. Its tight integration with SAP SD and FI allows for simplified reconciliation and revenue recognition. DataXstream’s solution helps organizations leverage live reporting of their business activities – an invaluable benefit for operations and reporting.
Features and Functions
- Purpose-built for SAP
- Capable of complex pricing requirements
- Multi tender / payment support
- Configurable refund and returns processes
- Simple, flexible issuing capabilities
- Partial payment / partial issues
- Flexible hardware integration with: Line display, MSR, signature capture, and chip & pin devices
- Document repository and display capabilities for permits, tax exempt forms, waivers, etc.