In a market where supply chain incontinences and staff shortages are commonplace, customers have become accustomed to waiting, but that shouldn’t be the default practice. Your customers deserve more and deserve better. Using unified commerce, you can show your customers there is more to the sales experience than back-ordered products due to a lack of inventory visibility and outdated quoting methods. The value of unified commerce is exemplified through its sales cycle improvement and savings of your time and money. Time is a resource you cannot buy, save yours and your customers, and utilize unified commerce as the premier solution for a seamless, touchpoint-free, customer experience.
Unified Commerce Improves Quote Time
For many sellers, manufacturers and distributors, sales cycle is more complex than typical point-of-sale procedure, however, the company with the first quote is often the one that makes the sale. With unified commerce, through DataXstream OMS+, an order management point-of-sale solution, harnessing the power SAP 4/HANA, there is a 95% reduction in time to quote. This is one step of the sales process, imagine this ease expanded over the entirety of the sales cycle. One touchpoint can mean the difference of making the sale or giving the sale over to a competitor with a more sophisticated or simply faster solution. The customer’s improvement in time to quote can be attributed to a 50% reduction in end-to-end sales cycle time and the agility of the solution. In addition, customers also see a 50-90% reduction in order operations support cost, as order rework will dissipates, and order accuracy rises.
In companies that are expanding rapidly, their current systems cannot keep up, they need a solution that can not only handle their current needs but pave the way to future growth. Advancing your quote production methods by improving quote accuracy and reducing time to quote leads to more sales and happy customers, you need a system that can keep up with these results. Better for your business and better for your customers, this asset will save you time, money, and help you stand out among competitors in the current market status. With the ability to reduce quote time and improve accuracy is not the only benefit of upgrading from your legacy system, unified commerce through OMS+ will scale with your company as you grow.
DataXstream OMS+ with SAP ERP as the Foundation to Unified Commerce
“Companies looking to adopt Unified Commerce need to look closely at the foundation of their operations, specifically at the systems that support operations. Consolidating order management is only a small piece of the Unified Commerce puzzle. The key component to Unified Commerce is a centralized system that encompasses merchandising, order management, order fulfillment, accounting, and reporting. SAP calls this the live digital core. If you are running SAP ERP (ECC or S/4HANA) then you already have the foundation in place for Unified Commerce. It is your existing live digital core. If you are not running SAP ERP and you are looking to realize Unified Commerce for your organization, then you should put SAP S/4HANA at the top of your list of technologies to consider.”