Order Management Systems, or OMS for short, can provide huge return for companies looking to solve specific problems. Every organization out there has a way to collect payments and provide…
Digital Transformation, everybody is talking about it. What is it? Digital Transformation is the process of using digital technologies to create new business processes, culture, and customer experiences to meet…
Business, like basketball, is all about the journey With high school championships and the NCAA tournament having ended, plus the NBA playoffs underway, I can’t help but reflect on the…
You are not unique. But, you are unique like everyone else If I had a dollar for every client meeting I attended where the client expressed, even insisted, how “unique”…
Intelligent Enterprise. It is the buzz phrase being echoed around the SAP ecosphere this year and like many of the other phrases that have emerged from previous SAPPHIRENOW conferences, it…
The first thing that caught my attention when I walked into SAP’s Customer Experience Innovation Forum wasn’t the insanely complex booths lining the walls, or even the small robot rolling…
What do companies really value? Having called on, sold to and consulted with various businesses around the globe it still fascinates me how diverse businesses’ values can be. Some would…
Shiny new things As human beings we are all naturally drawn to the shiny new thing set before us. Throughout history, regardless of culture, social upbringing, economic conditions, peace or…
In so many aspects of business commerce, especially technology, we sell change. In the arena of technology as an enabler for business success, we constantly push new paradigms, new vocabulary,…