DataXstream Customer Stories

When DNOW was looking for a fully integrated order management and point-of-sale (POS) solution, they selected OMS+ after an extensive search. OMS+ was selected as it combines the benefits of its modern user interface with the power of SAP® Sales and Distribution modules to give DNOW a significant competitive advantage by enabling complex SAP® order processing with minimal end-user training.  It allows for real-time interaction with the supply chain and significantly reduces system support costs.  Built and deployed on SAP®’s Cloud Platform, OMS+ when paired with SAP®’s S/4 HANA, Business Suite for HANA, S/4HC EX or ECC, provides further real-time insight into call centers and products. No other order management / POS product on the market achieves this level of visibility at scale. OMS+ increases sales and improves customer satisfaction, winning on the front-line with tools that deliver.

Pacific Coast Supply is a leader in building supply products.  They operate wholesale and retail locations throughout the US. They went live with OMS+ in 2018 and have achieved a 96% reduction of new employee training going from 6 months to 1 week.  They have also realized quicker time to money for greenfield store helping fuel their growth.  OMS+ has helped drive an increased focus on in-store customer relationships which was a key component of an important corporate initiative to modernize and streamline store operations.

Crafco, the world’s leader of packaged pavement preservation products, partners with DataXstream to deploy OMS+ for its order management solution. With the implementation of OMS+, Crafco retires 19 separate stand-alone, legacy point-of-sale systems. This unifies Crafco’s supply chain operations with a single source of truth and provides Crafco the ability to perform all order management transactions directly in SAP. Benefits and cost savings abound; one of the most impactful being senior management’s ability to leverage real time sales and inventory positions to make strategic decisions proactively.

“Good Customer service is paramount and OMS+ supports better customer service through increased visibility to our customers history and product availability.”

Roxor is Europe’s leading manufacturer and wholesaler of bathroom appliances and fixtures.  They went live with OMS+ in 2018 and have achieved a 40% increase with order input speed and accuracy, 50% reduction on In house systems support costs, and 25% increase of customer satisfaction metrics after implementing OMS+.  They have also reported a 15% increase in sales attributed to the ease of us of OMS+ in 2019.

When Fruit Growers Supply’s POS vendor went out of business, their legacy system was no longer supported, aversely affecting multiple retail locations as well as PCI compliance. DataXstream coordinated and implemented a plan to first upgrade their ECC to 6.0 EHP7, SQL Server and Windows OS, and then seamlessly migrated their existing POS to DataXstream’s OMS+ Advanced Order Management / POS solution for SAP with minimal impact to their business.