User experience – UX, for short – is how a person feels when interacting with a digital product. What users expect is an easy, interactive experience that provides value with regular use. When forced to spend too much time navigating through a clunky web application, the result is frustration, loss of productivity and a perception of poor value.
If you’re tired of hearing complaints from customers, clients, coworkers or employees about web apps with a cumbersome user experience, you’re not alone. The good news is there are professional tools available to help UX designers streamline business processes, enhance visuals and simplify navigation to boost user satisfaction and loyalty. This article aims to familiarize and provide examples of some of the professional design tools available for enhancing UX on web-based systems.
Tools of the Trade:
Here are a few popular and easily accessible tools for UX professionals, developers, designers and interaction designers.
Fiori is a collection of apps designed by SAP for broadly and frequently used SAP software functions. These apps offer a user experience that is personalized, responsive and simple, while enabling a holistic and consistent experience across multiple devices.
SAP Gateway is a technology that provides a simple way to connect devices, environments and platforms to SAP software based on market standards. It offers connectivity to SAP applications using any programming language or model without the need for SAP knowledge by leveraging REST services and OData/ATOM protocols.
ABAP Web Dynpro
How it’s done:
So what are some things you can do with the aforementioned tools? The examples below show how DataXstream developers used a combination of these tools to enhance the UX of our Order Management / POS application for SAP.
The signature capture is also displayed on the retailer’s POS screen.
SAP UI can be cumbersome, however simplifying digital apps to provide a better user experience, making it easier and more efficient for users, is not as daunting as you may think.
This year at TechEd && d-code, SAP’s premier technology education conference, DataXstream consultants presented a User Experience/User Interface Development session highlighting how DataXstream developers customized a standard Web Dynpro ABAP app using HTML islands. Participants learned to enhance standard floor plan manager components for Lean Order Management with HTML islands and saw examples of how HTML5 was used to enhance the GUI and communication with multiple external retail devices.
To learn more about DataXstream and view a pdf of this session, please click here.
Michael Champion is a SAP Technical Consultant with DataXstream responsible for Product Integration and Development. His core skills include ABAP / Web Dynpro ABAP and Process Integration Development (PI/XI).